Shipping & Returns

FREE Standard UK Delivery 2-5 working days from date of order.

Next Day Delivery £5.50 (Orders placed after 12pm, at the weekend, or on a bank holiday will be dispatched the next working day).

Sales tax and import duties are included in the price of E.U. orders under €150.

E.U. orders over €150 will be subject to additional import taxes which are the responsibility of the customer and payable to the courier company on delivery.

Please calculate shipping using the following weights:

Myoplus - 240 grams

Preconception - 260 grams

Standard shipping - 0.01kg–0.25kg - £6.00

Standard shipping - 0.251kg–0.5kg - £7.50

Standard shipping - 0.501kg–0.75kg - £9.00

Standard shipping - 0.751kg–1kg - £10.50

Standard shipping - 1.001kg–1.6kg - £12.00

Standard Shipping - 1.251kg–1.5kg - £13.50

Standard Shipping - 1.501kg–1.750g - £15.00

Standard Shipping - 1.751kg–2kg - £16.50

Please be aware that international orders may be subject to additional taxes & import duties which are the responsibility of the customer and are usually payable to the courier company on delivery.

Please calculate shipping using the following weights:

Myoplus - 240 grams

Preconception - 260 grams

Standard shipping - 0.01kg–0.25kg - £11.00

Standard shipping - 0.251kg–0.5kg - £14.00

Standard shipping - 0.501kg–0.75kg - £17.00

Standard shipping - 0.751kg–1kg - £19.50

Standard shipping - 1.001kg–1.6kg - £21.50

Standard Shipping - 1.251kg–1.5kg - £24.50

Please be aware that international orders may be subject to additional taxes & import duties which are the responsibility of the customer and are usually payable to the courier company on delivery.

Please calculate shipping using the following weights:

Myoplus - 240 grams

Preconception - 260 grams

Standard shipping - 0.01kg–0.25kg - £9.00

Standard shipping - 0.251kg–0.5kg - £12.00

Standard shipping - 0.501kg–0.75kg - £15.00

Standard shipping - 0.751kg–1kg - £18.00

Standard shipping - 1.001kg–1.25kg - £19.50

Standard Shipping - 1.251kg–1.5kg - £21.00

Standard Shipping - 1.501kg–1.75kg - £22.50

Standard Shipping - 1.751kg–2kg - £25.00

Australia, Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bhutan, Bolivia, Brazil, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Dominica, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, French Guiana, French Southern Territories, Gabon, Gambia, Ghana, Guatemala, Guinea, Guinea-Bissau, Honduras, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malaysia, Maldives, Mali, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Morocco, mozambique, Myanmar (Burma), Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Palestinian Territories, Panama, Papua New Guinea, Pitcairn Islands, Qatar, Cameroon, Russia, St. Barthélemy, St. Helena, St. Martin, St. Pierre & Miquelon, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, Sudan, Suriname, Svalbard & Jan Mayen, Eswatini, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad & Tobago, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Albania, Armenia, Kuwait, Barbados, Bermuda, Bosnia & Herzegovina, Cayman Islands, Dominican Republic, Ecuador, Grenada, Guyana, Jamaica, Moldova, Montenegro, New Zealand, Peru, Philippines, St. Kitts & Nevis, St. Lucia, Samoa, South Africa, South Korea, Sri Lanka, St. Vincent & Grenadines, Taiwan, Turks & Caicos Islands, British Virgin Islands, Caribbean Netherlands, Andorra, Azerbaijan, Belarus, Belgium, Botswana, Chad, Djibouti, Fiji, French Polynesia, Georgia, Gibraltar, Greenland, Haiti, Lebanon, Malawi, Mauritania, Nepal, North Macedonia, Pakistan, Rwanda, San Marino, Serbia, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Vanuatu, Zambia, Zimbabwe, South Sudan, Tristan da Cunha, Vatican City, Kosovo, Paraguay, Ascension Island, Guadeloupe, Malta, Iceland, Switzerland, Norway, Liechtenstein, Monaco, Faroe Islands, Martinique, Réunio

Our refund policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with an unbroken seal.

UK and rest of the world returns information.

To return your product, you should mail your product to:

BrighterLife Health Ltd Returns, 

PO BOX 12,
Nottingham,
NG7 2GB

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance otherwise we cannot guarantee that we will receive your returned item.

E.U. Returns:

If you purchased MyOva in the E.U., to return your order, you should mail your product to:

BrighterLifeHealth Ltd Returns,
C/O GEE,
Rijnlanderweg766H,
2132NM,
Hoofddoorp,
Nederland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@myovacare.com